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Meet Your Advocate

Experience, Understanding, and a Personal Commitment to Patient Care

Hi, my name is Amber Chartier, and I am the founder of Patient Compass, LLC.

If you’ve navigated to this page, I already have a strong feeling about why you’re here – and I’m glad you made it.

Maybe you just got a terrifying new diagnosis, and you aren’t sure where to turn. Your life feels flipped upside-down and everything has come to a screeching halt.

Maybe you have a medical bill for thousands of dollars that has left you with extreme sticker-shock and a pit in your stomach about how you’re going to pay for something that saved your life.

Maybe your loved one desperately needs a medication, procedure, or treatment, and the health insurance you’ve paid so much to have is refusing to cover it.

I personally know this helpless feeling, and that is what has driven the entirety of my career.

If I am asking you to be vulnerable with me, it is only fair that I am vulnerable with you as well.

In my early twenties, I started experiencing an onslaught of extremely severe and life-altering symptoms and medical diagnoses that drastically impacted my quality of life and ability to function independently. Navigating the healthcare system when you are healthy is incredibly difficult and confusing – navigating it when you are critically ill is borderline impossible.

Despite my own struggles, I went on to obtain my Bachelor of Social Work from Grand Valley State University and Master of Healthcare Administration from Michigan State University. I have worked in an acute hospital setting, skilled nursing, assisted living, LTACH, outpatient specialty care, and outpatient primary care setting advocating for patients just like you and I that have struggled to obtain the care and services that they need.

Starting Patient Compass, LLC, has been a dream of mine for many years, and I am so happy to finally be here. The purpose of our organization is to assist patients in navigating complex patient journeys, understand and negotiate medical bills, advocate for the coverage of necessary medical treatments and procedures, and empower patients to be in the driver’s seat of their own care. Please know that I consider it a strong honor and privilege to walk this journey with you. You are deserving of compassionate, thorough, educated, and affordable care. I look forward to speaking with you soon.